Ordering Instructions
Orders are to be Issued to:
Canon U.S.A., Inc., Orders are to be sent to GMD_Government_Orders@cusa.canon.com |
Payment Address
Payments shall be made payable to Canon U.S.A., Inc. only and no other name shall appear for payment. All payments are to be mailed to:| Purchase Remittance Address | Lease Remittance Address | |
| Canon U.S.A., Inc. P.O. Box 841023 Dallas, TX 75284-1023 |
Canon U.S.A., Inc c/o Canon Financial Services 14904 Collections Center Drive Chicago, IL 60693 |
If the payment does not agree with the exact amount of the invoice a notation or explanation of the difference should be made. If a copy of the invoice cannot accompany the payment, the remittance information should contain the invoice number, date, amount and an explanation if the payment is not exactly as shown on the invoice.
Important Note -- The remittance address is different than the Purchase order address. To prevent any confusion, please note the remittance address in the body of the Purchase Order.
Contract Period
The contract is effective December 1, 2007 through November 30, 2010 with two (2) one-year renewals. The agreement may be canceled by the University or Canon within 90 days prior written notice.
Eligible Users
Collectively fall under the term “University” for the purposes of this Agreement.
The terms and conditions of this Agreement will apply to all the other state universities, community colleges, district school boards, educational institutions and governmental agencies within the State of Florida.
Delivery/Installation
Canon will deliver all products F.O.B. Destination within 1-30 days after receipt of the purchase order in Canon's Arlington, Virginia office. Canon has complete responsibility for the items or system until it is in place and working and Canon is responsible for all costs for delivery and installation. Canon will provide items on a furnished and installed basis. Delivery of equipment will be coordinated so that items or systems will be delivered directly to the installation site to minimize the risk of damage and avoid double handling.
Maintenance
Canon's Dealer will provide full coverage maintenance and supplies including Toner and Staples (excluding paper). Canon's Dealer will be responsible for installation, delivery, start-up kits, activation, labor and materials of new equipment at no cost to the University. Canon's Dealer shall provide all software necessary for the functionality of the copier at no cost to the University. The maintenance charge includes full coverage maintenance, preventative maintenance, all service calls and replacement of defective or worn parts, except those parts bid separately under “materials” for the repairs section and all consumable supplies, including staples and exclusive only of paper. Maintenance shall be billed quarterly by Canon. At no time will the University pay for or reimburse the Canon Dealer for travel costs.
Supplies
Canon's Dealer shall provide to the University all consumable supplies including Toner and Staples, excluding paper.
Central Dispatch Center: Canon will provide a Central Dispatch Center for all service and supply calls. The following number has been reserved for the University of Florida service and supply calls:
866-77 CANON also known as (866)772-2666
Service Response Time: Canon's Authorized Dealer technician or repair unit will be on site within four (4)
working hours after receiving calls for service. Working hours are defined as 8:00 a.m. to 5:00 p.m.,
except Saturdays, Sundays, and University holidays.
Leasing
Lease factors may change on a semi-annual basis.
University of Florida: